wishing you a wonderful stay with Country Cottage Holiday :)

Review for Otter Lodge Show scores of: All reviewers 46 : 9 : 1 : 3 : 4 : 29 Furnishings and Equipment: 9.50 Location: 9.91 Cleanliness: 9.67 Overall Service from Country Cottage Holiday: 9.80 Overall value for money: 9.58 9.69 Ground Floor Accommodation Entrance Hall: Sitting/Dining Room: Expansive living and dining room with dramatic high vaulted ceiling giving an extra sense of spaciousness to an already large room which provides a lounge area around the feature fireplace. The Huge Gothic window with window seat is a lovely place to sit and marvel at the stream flowing beneath the house, or watch through the illuminated viewing window in the floor. Furnished to an impeccable standard with large comfy leather sofas and dining table. Freeview TV, DVD and radio and French doors to patio. Kitchen: Fully equipped with electric oven and hob, microwave, fridge/freezer, dishwasher and washer/dryer. The window at the end of the kitchen looks across the Goose burn to the bluebell wood - a special delight in May time. Master Bedroom: Spacious with king sized bed and ample hanging and drawer space. Ensuite Bathroom: Bath, wash hand basin and toilet. Twin Bedroom: Two single beds with plenty of hanging and drawer space. Bathroom: Shower, toilet and wash hand basin. Outdoors: Patio area with timber garden furniture. Ample car parking. Please note: Gardens/Outside areas not necessarily dog proof, even if fenced/walled. Please keep your dogs under control, especially near farm animals. Result Page: [ 1 ] [ 2 ] [ 3 ] [ 4 ] [ 5 ]  [ 1 - 10 of 46 results ]   Individual Guest Reviews A. M. , United Kingdom 28 Sep, 2024   Furnishings and Equipment: 10.00 Location: 10.00 Cleanliness: 7.00 Overall Service from Country Cottage Holiday: 9.00 9.00 was this review useful? The location and the property itself were great. Very peaceful. The cleanliness of the shower cubicle was poor. There was dirt and mould. The shower head in particular was very unclean and I complained at the time and it was changed. The washing machine soap drawer was also very mouldy and I hope this has been deep cleaned. There needs to be more attention paid to cleaning the kitchen (I had to wipe out the fridge door shelf) and the bathrooms. A. C. , United Kingdom 03 Aug, 2024   Furnishings and Equipment: 10.00 Location: 10.00 Cleanliness: 7.00 Overall Service from Country Cottage Holiday: 10.00 9.25 was this review useful? K. A. , United Kingdom 01 Jun, 2024   Furnishings and Equipment: 7.00 Location: 10.00 Cleanliness: 9.00 Overall Service from Country Cottage Holiday: 10.00 9.00 was this review useful? Love the cottage stayed a few times and the boat house too, great layout and thoughtfully done, beautiful grounds to walk in and good facilities nearby. Friendly and helpful team on site. The bathrooms and kitchens are showing their age now and could do with a refresh to reflect the price of the accommodation, for example, in the kitchen new hard wearing work services - not wood, an intumescent hob and consider a new oven too. In the bathrooms the seals and fittings could be replaced if not more modern fittings with no pedestals to reduce future maintenance. There is an issue with the shower drain which smells. A. M. , United Kingdom 25 May, 2024   Furnishings and Equipment: 10.00 Location: 10.00 Cleanliness: 10.00 Overall Service from Country Cottage Holiday: 10.00 10.00 was this review useful? we love staying on the estate and it is such a tranquil place. It is also a beautiful unique cottage. The wifi was not working whilst we were there but the housekeeper did everything she could to try and get it working again however it wasn't a problem for us. K. M. , United Kingdom 07 Sep, 2023   Furnishings and Equipment: 10.00 Location: 10.00 Cleanliness: 10.00 Overall Service from Country Cottage Holiday: 10.00 10.00 was this review useful? Incredible location in this beautiful estate. So peaceful and quiet. Absolutely loved it . Wonderful area and location. Highly recommend, L. B. , United States 03 Jun, 2023   Furnishings and Equipment: 10.00 Location: 10.00 Cleanliness: 10.00 Overall Service from Country Cottage Holiday: 10.00 10.00 was this review useful? Everything! We want to stay here again, longer next time, and wouldn't mind buying or leasing Otter House if the occasion should arise. Anything that comes to mind would be too trivial even to mention. Our stay was perfect. J. S. , United Kingdom 23 Sep, 2022   Furnishings and Equipment: 10.00 Location: 10.00 Cleanliness: 10.00 Overall Service from Country Cottage Holiday: 10.00 10.00 was this review useful? p. p. , United Kingdom 16 Jul, 2022   Furnishings and Equipment: 9.00 Location: 10.00 Cleanliness: 10.00 Overall Service from Country Cottage Holiday: 9.00 9.50 was this review useful? fabulous as usual P. M. , United Kingdom 11 Jun, 2022   Furnishings and Equipment: 9.00 Location: 10.00 Cleanliness: 10.00 Overall Service from Country Cottage Holiday: 10.00 9.75 was this review useful? another very relaxing stay in a well appointed cottage S. D. , United States 29 Jan, 2022   Furnishings and Equipment: 10.00 Location: 10.00 Cleanliness: 10.00 Overall Service from Country Cottage Holiday: 10.00 10.00 was this review useful? We loved everything here….the lodge was warm and cozy and the estate grounds were absolutely stunning…everyone made our stay here so easy, relaxing and were so attentive and kind …we would love to stay here again!!! It’s my favorite home away from home ever!! Absolutely nothing to add regarding improvement.. The power went out and the housekeeper texted to let us know the estimated time of when it would be back on and even offered to bring extra blankets if needed …every Sunday she exchanged clean linens and towels… .firewood was always stocked …everything was great…everyone involved went above and beyond even down to us extending our stay and making that process easy …thank you all for your hospitality!!!! Result Page: [ 1 ] [ 2 ] [ 3 ] [ 4 ] [ 5 ]  [ 1 - 10 of 46 results ] Cancellation policy: Cancellation: The Holidaymaker is liable for the total hire charge unless written notice of the intention to cancel the booking is received at least eight weeks prior to the commencement of the holiday. The deposit paid to confirm the booking, and other monies paid, will only be refunded if the Owner is able to re-let the holiday cottage for the period of the holiday let. In the event of re-letting, the Owner will retain the sum of 100GBP to cover administrative costs and (subject to deduction of that sum) refund to the Holidaymaker the balance of monies received from the Holidaymaker, or the sum received from re-letting whichever sum shall be the lower. Every effort will be made to re-let a cancelled booking, but the Holidaymaker is advised to take out holiday insurance to cover that eventuality. 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